cancel
Showing results for 
Search instead for 
Did you mean: 

can't install MSME 7.6 on 2010 SP3

As part of a domain/organization migration, I installed a brand-spankin' new Exchange 2010 SP3 server.  I've been using MSME 7.6 for years on an Exchange 2010 SP2 server, but now I can't get MSME to install.  There are a couple of documents that support has given me already that haven't helped - for instance, there's the one to set the script execution policy to "remotesigned," and the one to add some McAfee program dirs to the path - neither helped.  The install gets frustratingly close to completion (like, it looks about 98%), and then rolls back.

Anyone with similar experience here?

3 Replies
McAfee Employee tlange
McAfee Employee
Report Inappropriate Content
Message 2 of 4

Re: can't install MSME 7.6 on 2010 SP3

i would suggest to either install msme 8.5 or at minimum 8.0 instead of 7.6.  it's most likely a problem trying to install the agents due to the exchange sp that is installed.  the newer versions of msme take care of this problem.

Re: can't install MSME 7.6 on 2010 SP3

I actually tried 8.0 already and had the same issue, but if I don't get any further suggestions from McAfee, I may try 8.5

McAfee Employee tlange
McAfee Employee
Report Inappropriate Content
Message 4 of 4

Re: can't install MSME 7.6 on 2010 SP3

what is the exact error that comes up when it fails?  if possible could you post the msi log?

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community