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Unsupported browser when View or edit McAfee Security for exchange policy

In policy Catalog - McAfee Security for Exchange 8.7.0 When trying to ciew or edit a policy. see McAfee SAFe Example Point Product 2.0 page Your broswer is not fuly supported. click proceed anyway. receive The requested resource was not found. tried in multiple browsers. - Edge, Chrome, Firefox
6 Replies
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McAfee Employee
McAfee Employee
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Message 2 of 7

Re: Unsupported browser when View or edit McAfee Security for exchange policy

what version of ePO we are using? Make sure that ePO URL is in browser trusted site.

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Re: Unsupported browser when View or edit McAfee Security for exchange policy

Hi Thanks we are on ePO 5.10 Build 2428 Update 9 (2.0.0.949)

I do not have this issue with any other policies only the McAfee Security for Microsoft Exchange 8.7.0

This is an internal address.tied adding to trusted list but still same issue.

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McAfee Employee
McAfee Employee
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Message 4 of 7

Re: Unsupported browser when View or edit McAfee Security for exchange policy

what is the extension version we are using for MSME?

Make sure that we are using compatible extension build as per #: 

https://kc.mcafee.com/corporate/index?page=content&id=KB90383

 

 

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Re: Unsupported browser when View or edit McAfee Security for exchange policy

8.7.227.1 is the current extension version fully up to date

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McAfee Employee
McAfee Employee
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Message 6 of 7

Re: Unsupported browser when View or edit McAfee Security for exchange policy

I am going to move this over to their team since this is their extension issue.  If they don't have any solution, I would suggest opening a ticket with MSME team.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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McAfee Employee
McAfee Employee
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Message 7 of 7

Re: Unsupported browser when View or edit McAfee Security for exchange policy

Hi 

 

"Unsupported browser when View or edit McAfee Security for exchange policy" warning will get as a popup, If you are using a browser that is older or newer than the version which is mentioned on our releases notes. This is just an indication that You are using a browser, differs from what we used at the time of release.

Regarding resource not found- This seems to be an issue with the permission, Please SR with support for further checking.

-Anuraj

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