We are running Groupshield version 6.0.1148.179. In the event viewer I have lots of "The Detected Items failed to store a record with error 80040230.McEFILEIOERROR" How do I fix this
I'm very sorry but GSE 6.0.1148.179 has been EOL/EOS since December 2009. (it was called GSE6.02)
Its a very very long time since I have seen this
To get it running again if I remember correctly - this used 2 files
<GroupShield install path>\bin\DetectedItems.bin
<GroupShield install path>\bin\DetectedItems.bin.qtn
You may have used different folders - anyway - stop the Groupshied Service and kill these 2 files - and restart service.
But you also need to understand that updates (dats etc) for that version have not been released since like mid 2010.
Latest version is McAfee Security for Microsoft Exchange 7.6 and if you have a valid grant number is available from the McAfee Download Site.
thanks for the advice and support Aidan. I followed your instructions and it has stopped the errors and appears to be working. Theproblem I now have is that it will not exempt my pass. Can you help?Message was edited by: moosh on 23/05/12 03:50:02 CDT
Not overly sure what you mean by "exempt my pass"?????
Also I must remind you that there are no updates for this version - dats will be at least 14-16 months out of date (antispam updates will be same lenght of time out of date I think). Automatic updates may be running - but they are not getting anything new.
Sorry - I have no recollection of GSE6.02 interface requiring a password... can you clarify exactly what you are doing??
If this also is running on a server that has IE version 8 or greater - this would never have been tested.