cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Redownload MSME 8.5

As stated in my last thread, we are adding an edge server to our email org. Currently, we use MSME 8.5 which we downloaded using our active grant number. Our grant expired a couple of months ago and now we need to install MSME 8.5 on the edge server. I cant seem to find the installable on the mail servers so how do i redownload MSME 8.5 w/o an active grant number?

3 Replies
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 4

Re: Redownload MSME 8.5

The only download you can make without an active grant number is an EVAL version.  I would suggest talking to your McAfee Contacts or Sales and sorting out the grant number.

Re: Redownload MSME 8.5

He tells me to contact support! We did pay for the software so shouldn't we have regular access to it w/o regard to active/inactive grants?

Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 4 of 4

Re: Redownload MSME 8.5

Sorry I don't work in Sales or have access to your license information nor will I claim to know how it works completely  -  but if you have a valid license then I would assume this should have a valid and up-to-date grant number associated with it - the entry to the download area and what you have access to inside the download area is based on you grant number.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community