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Problem with mail

Hello everyone,

 

I've got the problem with mail releasing from quarantine.

 

For some users there is ok, but for some users there is a problem with releasing emails.

 

There is an error like :

 

Error 46 - MQM Server failed to release the item with the ticket number XXXXXXXXXXXXXXX to its owner on machine (email server IPSmiley Tongueort)

 

and the message after releasing is :

 

MQM operation is denied due to the configuration settings in the McAfee product.

 

Please help

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