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McAfee Employee tlange
McAfee Employee
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Message 11 of 21

Re: Problem with antispam of MSME 8

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yes it did.  I was able to replicate the problem you are seeing.

here is why the whitelist is not working.

you have put in a whitelist for <info=euroteknika.com@sbr34.net> but that address is not being read by msme when it recieves the email.  what msme is looking at is the actual from: address when applying the filter rule, which is info@euroteknika.com

the x-sender and sender addresses do not get used for determining black/white list info.

so if you whitelist info@euroteknika.com it should allow it through.

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sptetk
Level 7
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Message 12 of 21

Re: Problem with antispam of MSME 8

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Thanks a lot for your help !

It seems to be good !

sptetk
Level 7
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Message 13 of 21

Re: Problem with antispam of MSME 8

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Hello !

I'm sorry to re-open my topic, because it doesn't work for all email...

Some email with the same sender are block whereas some passthrough ..

Can you help me again ?

McAfee Employee tlange
McAfee Employee
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Message 14 of 21

Re: Problem with antispam of MSME 8

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for the one that got blocked can you download the email from quarantine and upload it to the following location

ftp://custftp2.nai.com/incoming/tlange

sptetk
Level 7
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Message 15 of 21

Re: Problem with antispam of MSME 8

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Access denied on your ftp.

Commande : PASV

Réponse : 550 Quarantined.eml: Access is denied.

Do you have a login for ?

McAfee Employee tlange
McAfee Employee
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Message 16 of 21

Re: Problem with antispam of MSME 8

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sptetk
Level 7
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Message 17 of 21

Re: Problem with antispam of MSME 8

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...

i feel like a noob !

I've respect all what the instructions say but i always have access denied.

Statut : Connexion à 62.189.112.170:21...

Statut : Connexion établie, attente du message d'accueil...

Réponse : 220 Microsoft FTP Service

Commande : USER anonymous

Réponse : 331 Anonymous access allowed, send identity (e-mail name) as password.

Commande : PASS ***********************************

Réponse : 230-You are connected to custftp3.nai.com

Réponse : Your use is subject to the terms and conditions in legal.txt

Réponse : 230 Anonymous user logged in.

Commande : SYST

Réponse : 215 Windows_NT

Commande : FEAT

Réponse : 211-FEAT

Réponse : SIZE

Réponse : MDTM

Réponse : 211 END

Statut : Le serveur ne supporte pas les caractères non-ASCII.

Statut : Connecté

Statut : Récupération du contenu du dossier...

Commande : PWD

Réponse : 257 "/" is current directory.

Commande : TYPE I

Réponse : 200 Type set to I.

Commande : PASV

Réponse : 227 Entering Passive Mode (62,189,112,170,10,242).

Commande : LIST

Réponse : 125 Data connection already open; Transfer starting.

Réponse : 226 Transfer complete.

Statut : Contenu du dossier affiché avec succès

Statut : Récupération du contenu du dossier...

Commande : CWD /incoming/tlange

Réponse : 550 /incoming/tlange: The system cannot find the file specified.

Erreur : Impossible de récupérer le contenu du dossier

Commande : cd incoming

Réponse : 500 'CD incoming': command not understood

Statut : Récupération du contenu du dossier...

McAfee Employee tlange
McAfee Employee
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Message 18 of 21

Re: Problem with antispam of MSME 8

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try it again.  you are connecting to custftp3 and my folder didn't exist.  it's there now.

if that doesn't work put the eml file into a zip and email it to me.

sptetk
Level 7
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Message 19 of 21

Re: Problem with antispam of MSME 8

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Also try with command on your server, and the transfert does'nt work.

ftp> open custftp2.nai.com

Connecté à dalcustftp1.nai.com.

220-Microsoft FTP Service

    You are connected to custftp2.nai.com

220 Your use is subject to the terms and conditions in legal.txt

Utilisateur (dalcustftp1.nai.com:(none)) : anonymous

331 Anonymous access allowed, send identity (e-mail name) as password.

Mot de passe :

230 Anonymous user logged in.

ftp> binary

200 Type set to I.

ftp> hash

Impression de la marque de hachage activé ftp : (2048 octets/marque de hachage)

.

ftp> cd /incoming/tlange

250 CWD command successful.

ftp> put quarantined.zip

200 PORT command successful.

150 Opening BINARY mode data connection for Quarantined.zip.

Abandon de toutes les connexions de données actives...

425 Can't open data connection.

So can you send me your email address by mp ?

Sorry for all of that !

McAfee Employee tlange
McAfee Employee
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Message 20 of 21

Re: Problem with antispam of MSME 8

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the reason the email wasn't scanned by the spam scanner was due to the email size being over the default 256k value. 

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