yes it did. I was able to replicate the problem you are seeing.
here is why the whitelist is not working.
you have put in a whitelist for <info=euroteknika.com@sbr34.net> but that address is not being read by msme when it recieves the email. what msme is looking at is the actual from: address when applying the filter rule, which is info@euroteknika.com
the x-sender and sender addresses do not get used for determining black/white list info.
so if you whitelist info@euroteknika.com it should allow it through.
Thanks a lot for your help !
It seems to be good !
Hello !
I'm sorry to re-open my topic, because it doesn't work for all email...
Some email with the same sender are block whereas some passthrough ..
Can you help me again ?
for the one that got blocked can you download the email from quarantine and upload it to the following location
Access denied on your ftp.
Commande : PASV
Réponse : 550 Quarantined.eml: Access is denied.
Do you have a login for ?
here are the instructions to upload files to the ftp
...
i feel like a noob !
I've respect all what the instructions say but i always have access denied.
Statut : Connexion à 62.189.112.170:21...
Statut : Connexion établie, attente du message d'accueil...
Réponse : 220 Microsoft FTP Service
Commande : USER anonymous
Réponse : 331 Anonymous access allowed, send identity (e-mail name) as password.
Commande : PASS ***********************************
Réponse : 230-You are connected to custftp3.nai.com
Réponse : Your use is subject to the terms and conditions in legal.txt
Réponse : 230 Anonymous user logged in.
Commande : SYST
Réponse : 215 Windows_NT
Commande : FEAT
Réponse : 211-FEAT
Réponse : SIZE
Réponse : MDTM
Réponse : 211 END
Statut : Le serveur ne supporte pas les caractères non-ASCII.
Statut : Connecté
Statut : Récupération du contenu du dossier...
Commande : PWD
Réponse : 257 "/" is current directory.
Commande : TYPE I
Réponse : 200 Type set to I.
Commande : PASV
Réponse : 227 Entering Passive Mode (62,189,112,170,10,242).
Commande : LIST
Réponse : 125 Data connection already open; Transfer starting.
Réponse : 226 Transfer complete.
Statut : Contenu du dossier affiché avec succès
Statut : Récupération du contenu du dossier...
Commande : CWD /incoming/tlange
Réponse : 550 /incoming/tlange: The system cannot find the file specified.
Erreur : Impossible de récupérer le contenu du dossier
Commande : cd incoming
Réponse : 500 'CD incoming': command not understood
Statut : Récupération du contenu du dossier...
try it again. you are connecting to custftp3 and my folder didn't exist. it's there now.
if that doesn't work put the eml file into a zip and email it to me.
Also try with command on your server, and the transfert does'nt work.
ftp> open custftp2.nai.com
Connecté à dalcustftp1.nai.com.
220-Microsoft FTP Service
You are connected to custftp2.nai.com
220 Your use is subject to the terms and conditions in legal.txt
Utilisateur (dalcustftp1.nai.com:(none)) : anonymous
331 Anonymous access allowed, send identity (e-mail name) as password.
Mot de passe :
230 Anonymous user logged in.
ftp> binary
200 Type set to I.
ftp> hash
Impression de la marque de hachage activé ftp : (2048 octets/marque de hachage)
.
ftp> cd /incoming/tlange
250 CWD command successful.
ftp> put quarantined.zip
200 PORT command successful.
150 Opening BINARY mode data connection for Quarantined.zip.
Abandon de toutes les connexions de données actives...
425 Can't open data connection.
So can you send me your email address by mp ?
Sorry for all of that !
the reason the email wasn't scanned by the spam scanner was due to the email size being over the default 256k value.
Corporate Headquarters
6220 America Center Drive
San Jose, CA 95002 USA