I have just updated one of my Exchange 2010 SP3 server to
McAfee ePO Cloud 5.7.0. After the upgrade the McAfee Security for Microsoft
Exchange product will no longer update Anti-Virus Engine | DAT Version | Extra
Can you please confirm what I need to do to fix the McAfee
Security for Microsoft Exchange so it will update again?
The versions before upgrading
McAfee Virus and Spyware Protection Service 188.8.131.52
McAfee Agent 184.108.40.2068
Product Name McAfee Security for Microsoft
Product Version 8.5.8327.103
Service Pack None
Protection Not Applicable
I have uninstalled McAfee Security for Microsoft Exchange from the server.
I then reinstalled the product and all the Patches and Hotfixes.
The AV DAT file is now updating
Errors for update failure /policy enforcement etc will usually be in the Agent Logging files.
For 4.8.xxxx agent this would be agent_<your machinename>.log and mcscript.log
Will be in something like %Programdata%\mcafee\common framework.
This should only happen and stay on MCAFEE EPO integrated Mcafee Security for Exchange. That means where you MANAGE the POLICY from the Mcafee Security for Exchange on the EPO and not on the Exchange with GUI itself (Very confusing....)
There is no solution. It's just the DISPLAY on the GUI (Exchange itself).
Even when you have the latest DAT (Check in EPO or download latest DAT and try to install on Exchange).
Anybody time to talk to 1st level Mcafee support can open a ticket and run 20 MER reports 😉
Greetings from Switzerland