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Mail URL Reputation

I have a situation were the MSME ( Ver 8.5.8327.103) is blocking incoming emails ( accept a blank test email ) from a particular domain ( a trusted domain) I have added the domain to the white list but without any success. Can please someone guide me how I can solve this issue?McAfee - POTENTIALLY UNSAFE URLS DETECTED TelltheBell

The total number of URLs  identified : 3

Blacklisted URLs : 0

Exceeded low threshold (30) : 0

Exceeded high threshold (80) : 1

Highest URL rating score identified : 127

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