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wjtcol
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Message 1 of 9

MSME antispam activation

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Hi there,

My platform is SBS 2003, and I've just installed MSME 7.6.  It's updated successfully, and now I am trying to install the AntiSpam component.  I downloaded the "Anti-Spam Activation for MSME v7.6" and ran it on the server; it tells me that "The activation off the AntiSpam feature was aborted because the feature is not available".

On the MSME console it says under Anti-Spam, "The anti-spam license has expired or is not installed".  What am i doing wrong?

Thanks,

Will

1 Solution

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Reliable Contributor Aidan
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Message 2 of 9

Re: MSME antispam activation

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If you look at the extracted MSME 7.6 install set (from  the zip file) - you will see an AntiSpam folder

If you run the ASAddOn Eval executable - it will detect if addon is in fact installed and available.

If there it will ask you to remove or if not will give you ability to install.

I would suggest following unistall component if there and run again to re-install.

Extract the full activation set from the Activaltions.zip you have downloaded

The run the MSMEASA.exe to activate.

8 Replies
Reliable Contributor Aidan
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Message 2 of 9

Re: MSME antispam activation

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If you look at the extracted MSME 7.6 install set (from  the zip file) - you will see an AntiSpam folder

If you run the ASAddOn Eval executable - it will detect if addon is in fact installed and available.

If there it will ask you to remove or if not will give you ability to install.

I would suggest following unistall component if there and run again to re-install.

Extract the full activation set from the Activaltions.zip you have downloaded

The run the MSMEASA.exe to activate.

wjtcol
Level 7
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Message 3 of 9

Re: MSME antispam activation

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Excellent, that did the business - thanks!

Re: MSME antispam activation

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Is there a way to lisence the MSME 8.0 on ePO?

When I access the AntiSpam Policies I get this message

"The anti-spam license has expired or is not installed.

Please contact McAfee or your software dealer in order to acquire an appropriate licensed copy of this software.
"

I have checked in the "MSME_AS_Activation_Deployment" package, but still see the above message.

Harsha

Reliable Contributor Aidan
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Message 5 of 9

Re: MSME antispam activation

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Can you explain further/screenshot?? Is this appearing inside ePO???  

Re: MSME antispam activation

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Capture.JPG

Re: MSME antispam activation

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Same for MSME 8.0

Capture.JPG

Reliable Contributor Aidan
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Message 8 of 9

Re: MSME antispam activation

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Could I encourage you to open a case with support on that?? Please advise them exact versions ePO and the msme extensions involved. 

Refer to this "community" thread link also. 

Re: MSME antispam activation

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OK, Thanks for the Advice. Keep you posted

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