Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 1

MSME Upgrade to 8.6 Error 1303

I was able to resolve this on my own but will post the solution in case someone else has this same issue. During the MSME upgrade from 8.5.1 to 8.6, I receive an error "Error 1303. The installer has insufficient privileges to access this directory: D:\Program Files(x86)\McAfee\MSME\Config. The installation cannot continue. Log on as an administrator or contact your system administrator." You then have 2 options, Retry or Cancel.

We are running 3 standalone instances between 3 Exchange servers but replicating the config between them. If you stop the "McAfee Security for Microsoft Exchange Replication Service", you can then click Retry on the error popup and the installation will successfully complete.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community