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norbertg
Level 12
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Message 11 of 17

Re: MSME 8.0 Patch 1 + HF/ Eventlog flooding with Error 2045 & 2049 after daily DAT update

We are running 8.5 and have the same issue. We also had the issue on 8.0. Did you ever get a fix for this?

We have had our MSME (8.5) re-installed fresh by McAfee support since ePO policies were failing to apply to the antispam module.

Re: MSME 8.0 Patch 1 + HF/ Eventlog flooding with Error 2045 & 2049 after daily DAT update

Norbert

This fixed the problem:

1) Are your SPAM rules updating? (check in MSME console)

Please be aware the updater gets the rules updates from "http://su3.mcafee.com/su3"

So :-

- if you have a proxy between Exchange server and this site you wil need to add details to

   MSME config - Settings & Diagnostics - Proxy.    

- if you have a Firewall which would block this connection you will need to add an exception or filter

   to allow two way comms from server to site (rules are downloaded from here).

2) If there are 2 McAfee Anti-Spam Rule(s) Updater(s) running stop one of them! (services.msc):

McAfee Anti-Spam Rule Updater MaseRulesUpdater Running Auto      Own Process    

"c:\program files (x86)\mcafee\msme\bin\maserulesupdater.exe" Ignore  LocalSystem 0            

McAfee Anti-Spam Rules Updater          McAfee Anti-Spam Rules Updater Running Auto      Own Process    

c:\program files (x86)\mcafee\msme\bin\maserulesupdater.exe Normal LocalSystem      0

If you go into services applet - are there two McAfee AntiSpam Rules Updater Services listed???

If there are  then please choose one to stop (doesn't matter which one as they point to same service executable) - and set it to manual or disabled.

3) Restart all MSME services and check if the Anti-SPAM gets updated.

norbertg
Level 12
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Message 13 of 17

Re: MSME 8.0 Patch 1 + HF/ Eventlog flooding with Error 2045 & 2049 after daily DAT update

Cheers, I will check it out and report back

norbertg
Level 12
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Message 14 of 17

Re: MSME 8.0 Patch 1 + HF/ Eventlog flooding with Error 2045 & 2049 after daily DAT update

I get an error when browsing to http://su3.mcafee.com/su3 but if I drop the /su3 and make it http://su3.mcafee.com it works

norbertg
Level 12
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Message 15 of 17

Re: MSME 8.0 Patch 1 + HF/ Eventlog flooding with Error 2045 & 2049 after daily DAT update

I spoke to McAfee support yesterday about another issue and apparently this is a miss report and will be hidden in a future patch\hotfix.

Aidan
Reliable Contributor
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Message 16 of 17

Re: MSME 8.0 Patch 1 + HF/ Eventlog flooding with Error 2045 & 2049 after daily DAT update

norbertg
Level 12
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Message 17 of 17

Re: MSME 8.0 Patch 1 + HF/ Eventlog flooding with Error 2045 & 2049 after daily DAT update

Yes we see those errors. We have a couple more errors in the product log apparently all are misreports and will be fixed in a hotfix\update.

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