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kao
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Message 1 of 8

MSME 7.6 - delegating access

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Hi all,

Is it possible to delegate access to MSME to help/service desk technicians?  I'm looking for a way for them to access the detected items database and release items as necessary.

It looks like the MSME web interface would be an ideal way to go about this but I can't see any documentation on how to setup access.  Accessing via the desktop link to http://localhost/MSME/index.html works fine on the server.  Accessing the website from another computer using a URL of http://servername/MSME/index.html produces a page saying "The McAfee Security for Microsoft Exchange is not currently available. Please try again later.".

Is there a way to configure remote access to the MSME website to delegate access to administer MSME?

Environment : Windows 2008 R8, Exchange 2010 SP1, MSME 7.6 - all products full patched.

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kao
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Re: MSME 7.6 - delegating access

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Sorry - I should have look more carefully:

Start Menu / All Programs / McAfee / Security for Microsoft Exchange / Access Control.

Use the Access Control program to add access.  There is no granularity to the access, its all or nothing but thats better than nothing.

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kao
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Message 2 of 8

Re: MSME 7.6 - delegating access

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Sorry - I should have look more carefully:

Start Menu / All Programs / McAfee / Security for Microsoft Exchange / Access Control.

Use the Access Control program to add access.  There is no granularity to the access, its all or nothing but thats better than nothing.

Re: MSME 7.6 - delegating access

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does anybody know if this website works in MSME 8.0?

Reliable Contributor Aidan
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Message 4 of 8

Re: MSME 7.6 - delegating access

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Yes it is designed pretty much same way as MSME 7.6

Re: MSME 7.6 - delegating access

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i'm  not sure. it works on Exchange with CAS and HUB role. But it doesn't work on Exchange with Mailbox role

I see the following message on Exchange with mailbox role:

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Message was edited by: Krzysztof.Witkowski on 4/15/13 3:39:05 AM CDT
McAfee Employee tlange
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Message 6 of 8

Re: MSME 7.6 - delegating access

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the reason it doesn't work on the mailbox server is that by default, not all the iis web components are installed for the webui to work.  see this kb article to get it working on a mailbox server.

https://kc.mcafee.com/corporate/index?page=content&id=KB77319&actp=search&viewlocale=en_US&searchid=...

Re: MSME 7.6 - delegating access

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Thank You very much. It works now well.

Re: MSME 7.6 - delegating access

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Another Tip:  Make sure you are using the FQDN in the MSME URL, otherwise you will likely get:

"The McAfee Security for Microsoft Exchange is not currently available. Please try again later."

If you only use the hostname as below, you will likely get a Certificate error (address mismatch):

Wrong

hxxps://<hostname>/MSME

Right

hxxps://<hostname>.mydomain.com/MSME

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