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ESM
ESM
Level 7
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Message 1 of 4
a month ago

MSM 8.5 Error 80052107

Hi! 

From msm come alerts about Error "Updating Anti-Spam Rules failed with error 80052107. Update not Found."  And last update was 2017 year.

Who faced this, tell me how to solve?

Thanks.

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3 Replies
anuraj_s
McAfee Employee anuraj_s
McAfee Employee
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Message 2 of 4
a month ago

Re: MSM 8.5 Error 80052107

Hi,

 Could you please tell us the information about the hotfix and patches installed along with MSME 8.5.

For a time being, you can download and install the latest V2- Dat from our download portal.

Link: https://www.mcafee.com/enterprise/en-in/downloads/security-updates.html 

Schedule auto-update on every day and monitor it for next 48hrs to confirm whether it is updating correctly. If not, Please log a service request with our support team.

 

Thank you.

-Anuraj

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ESM
ESM
Level 7
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Message 3 of 4
a month ago

Re: MSM 8.5 Error 80052107

Installed add-ons McAfee Security for Microsoft Exchange Reports 8.5 and McAfee DAT Reputation 1.0

 

HotfixesPatch1;HF1111610
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anuraj_s
McAfee Employee anuraj_s
McAfee Employee
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Message 4 of 4
a month ago

Re: MSM 8.5 Error 80052107

Hi,

 

Hotfix HF1111610 is pretty old there are a couple of HF's released after that. Please update the cumulative HF1179256 then to HF1223970.

 

-Anuraj

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