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ESM
Level 7
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Message 1 of 6

MSM 8.5 Error 80052107

Hi! 

From msm come alerts about Error "Updating Anti-Spam Rules failed with error 80052107. Update not Found."  And last update was 2017 year.

Who faced this, tell me how to solve?

Thanks.

5 Replies
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McAfee Employee anuraj_s
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Message 2 of 6

Re: MSM 8.5 Error 80052107

Hi,

 Could you please tell us the information about the hotfix and patches installed along with MSME 8.5.

For a time being, you can download and install the latest V2- Dat from our download portal.

Link: https://www.mcafee.com/enterprise/en-in/downloads/security-updates.html 

Schedule auto-update on every day and monitor it for next 48hrs to confirm whether it is updating correctly. If not, Please log a service request with our support team.

 

Thank you.

-Anuraj

ESM
Level 7
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Message 3 of 6

Re: MSM 8.5 Error 80052107

Installed add-ons McAfee Security for Microsoft Exchange Reports 8.5 and McAfee DAT Reputation 1.0

 

HotfixesPatch1;HF1111610
McAfee Employee anuraj_s
McAfee Employee
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Message 4 of 6

Re: MSM 8.5 Error 80052107

Hi,

 

Hotfix HF1111610 is pretty old there are a couple of HF's released after that. Please update the cumulative HF1179256 then to HF1223970.

 

-Anuraj

Re: MSM 8.5 Error 80052107

Hello,

We have installation MSME _8600 (production version 8.6.171.1).
In product log we have error "Updating Anti_Spam Rules faild with error 80052107. every hour".

Can you please help how to resolve this problem with update?

Installation:
Exchange 2016
Windows server 2016

Thanks

 

McAfee Employee anuraj_s
McAfee Employee
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Message 6 of 6

Re: MSM 8.5 Error 80052107

Hi,

Please install Patch 1 for MSME  8.6 or contact support to get latest  GSCERT file which is compactable for MSME 8.6

 

Note: Patch 1 is strongly recommend for MSME 8.6

- Anuraj

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