Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 1

Groupshield Exc7.0 / Exc2007 - "Groupshield is not available"


I've deployed GSE7.0 on my Exc2007 server (1 Maibox server CCR + 2 HUB/CAS server).
All servers run EPO4.0 (CMA3.6SP2, SP3 pending deployment) + VSE8.5 (with exclusion set)

After the installation I tested with EICAR through EXC, everyhing was fine.

Since couple of days, EICAR just pass through GSE (whether while uploading in a mailbox (VSAPI), or while biend delivered (Transport Scan)).

If I try to to open the GSE GUI, all the servers report "Groupshield is not available" and I can't do much.

Has anyone already seen this issue ?

Any help will be welcome before I open a ticket to the support.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator