cancel
Showing results for 
Search instead for 
Did you mean: 

Found the Fix

The errors seem to have come from content scanning. Here's what I did that made the errors stop.


Click Start, Programs, McAfee, GroupShield for Exchange, GroupShield for Exchange to launch the GroupShield 7.0 console.
Click Policy Manager.
Click On-Access and then click Master Policy.
Click Corrupt Content and under Actions click Edit.
Under Take the following action scroll down and select Allow Through.
Click Save and then Apply.
Repeat these steps for the On-Demand (Default) Policy.
NOTE: If similar error messages are still received after making these changes, it may be necessary to modify the Protected Content and Encrypted Content settings for the On-Access and On-Demand policies.

Solution Found, atleast for me!

I removed Alert manager from the same server. I was running Alert Manager and Groupshield 7 on the same server and they do not play well together. Uninstall Alert Manager and put it on a different machine and your errors should go away!
Highlighted

Re: Groupshield 7.0 eventlog error

Old thread (sorry), but perhaps useful for others:

https://kc.mcafee.com/corporate/index?page=content&id=KB61133

https://kc.mcafee.com/corporate/index?page=content&id=KB60907

GroupShield 7 for Exchange Event IDs:

8000Virus
8500Banned
8501Corrupted
8502File filter
8503Anti-spam
1750Packer
1751Phish
1752Mail size filter
1753Signed
1754Encrypted
1755Corrupted
1756Denial of service
1757Protected content
1758Password protected content
1759Blocked mime type
1760GSE event statistics

GroupShield 7 for Domino Event IDs:

8000Virus
8500Banned
8501Corrupted
8502File filter
8503Anti-spam
1850Packer
1851Phish
1852Mail size filter
1853Signed
1854Encrypted
1855Corrupted
1856Denial of service
1857Protected content
1858Password protected content
1859Blocked mime type
1860Msdl event statistics


Now, does anyone know a way to re-register these Event IDs with EPO server?

Reliable Contributor Aidan
Reliable Contributor
Report Inappropriate Content
Message 14 of 14

Re: Groupshield 7.0 eventlog error

There are Hotfix versions of Reports Extensions for both GSE701 and GSD7 P2 which add these events to the Event Table in ePO.

Hotfix 511029 for GSE 7.01

Hotfix 479116 for GSD7 P2

These can be got by opening a case with support.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community