GroupShield Alert Settings

[david.noble]

When configuring GSE 7.0.1 in ePO 4.0, I want to make use of Mail Notifications. Even though everything appears to be setup correctly, mails are not coming through (we are receiving mails from our GSE 6.x installations). I believe it is because the 'Alert Settings' are enabled but the setting is greyed out so I cannot disable this.

Do you know how to edit the policy so that I can disable the Alerts?

[Aidan]

Method for setting Mail Notifcations in GSE 701 Extension in ePO is :-

ePO Interface - Systems - Policy Catalog - Product Select "Groupshield For Exchange 7.0.0" - Category "Mail Notifications".

There is no item "Alert Settings" on this screen so description has confused me slightly. Can you clarify?? 

[david.noble]

Thanks. See attached. This is on the Master Policy - Miscellaneous - Alert Settings screen.

[tlange]

that page is for renaming the warning.txt file or adding a header/footer to the warning file and changing the format from plain text to html.

[tlange]

the mail notifications section in the gse 7 policy is the only place to setup the groupshield notification.  what version of exchange is gse 7 running on 2k3 or 2k7?  the alert settings section doesn't determine if the notifications are sent.  also make sure that in the on-access policy you have it set to at least notify the admin if something is detected.