When configuring GSE 7.0.1 in ePO 4.0, I want to make use of Mail Notifications. Even though everything appears to be setup correctly, mails are not coming through (we are receiving mails from our GSE 6.x installations). I believe it is because the 'Alert Settings' are enabled but the setting is greyed out so I cannot disable this.
Do you know how to edit the policy so that I can disable the Alerts?
Method for setting Mail Notifcations in GSE 701 Extension in ePO is :-
ePO Interface - Systems - Policy Catalog - Product Select "Groupshield For Exchange 7.0.0" - Category "Mail Notifications".
There is no item "Alert Settings" on this screen so description has confused me slightly. Can you clarify??
the mail notifications section in the gse 7 policy is the only place to setup the groupshield notification. what version of exchange is gse 7 running on 2k3 or 2k7? the alert settings section doesn't determine if the notifications are sent. also make sure that in the on-access policy you have it set to at least notify the admin if something is detected.