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Former Member
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Message 11 of 12

Re: GroupShield 7.0 - Cannot access admin console

I had a similar issue with an upgrade from GSE 6 to GSE 7 on a secondary domain/exchange server. After raising a support ticket i got the following suggestions.

Have a look at KB53612 & KB51910

McAfeeConfig.xml needs to be present in C:\program files\mcafee\Groupshield for Exchange\config. If not copy the one over from the 0409 folder.

If you have a policy to enforce complex passwords on your domain. In which case you have to manually create the password in AD and then enter the password into the registry as per KB51910.

I followed the instructions in the two KB and copied the XML file over and it finally worked

Former Member
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Message 12 of 12

Re: GroupShield 7.0 - Cannot access admin console

I had the same problem after upgrading an Exchange 2003 server running Windows 2003 from GSE 6 to GSE 7.  Copying McAfeeConfig.xml from C:\Program Files\McAfee\GroupShield for Exchange\config\0409 to C:\Program Files\McAfee\GroupShield for Exchange\config immediately fixed the problem.

Thank you, Tristan!

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