cancel
Showing results for 
Search instead for 
Did you mean: 
Hentie
Level 7
Report Inappropriate Content
Message 1 of 3

Access to release mails without server admin

I'm looking for a way to give access for service desk engineers to release mails without them having server admin rights.
Been searching around and can't see what the minimum rights a user needs to release a mail in GroupShield 7 is.
Is there a way to limit them to only release mails?
2 Replies
abaack
Level 7
Report Inappropriate Content
Message 2 of 3

RE: Access to release mails without server admin

Are you running McAfee Quarantine Manager (MQM)? This would most likely solve your needs.

RE: Access to release mails without server admin

Just give them permission and install console on their PC. That should do it, right? But they will have rights to change every setting in GSE ... quite stupid.
More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community