cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 5

our public IP is tag as High Risk in email. do you know how we can lower the reputation?

can you help us also, our public IP is tag as High Risk in email. do you know how we can lower the reputation?

4 Replies
Former Member
Not applicable
Report Inappropriate Content
Message 2 of 5

Re: our public IP is tag as High Risk in email. do you know how we can lower the reputation?

The same here. And all my emails to McAfee are unanswered. We have this problem since two weeks, since we have change our emails system and the IP Range.

Re: our public IP is tag as High Risk in email. do you know how we can lower the reputation?

Moved to your own thread as the one you posted in was old. 

Moderator

Former Member
Not applicable
Report Inappropriate Content
Message 4 of 5

Re: our public IP is tag as High Risk in email. do you know how we can lower the reputation?

The last time i had to have a rating disputed for e-mail i mailed sites@mcafee.com . They suggested using the following:
McAfee, Inc - Threat Feedback

If there's no response you can always try calling in to support to get the case picked up, but usually these 2 channels respond pretty quickly.

eplossl
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 5 of 5

Re: our public IP is tag as High Risk in email. do you know how we can lower the reputation?

If you feel that the McAfee Global Threat Intelligence data is incorrect, and you are a McAfee customer, contact Support and have them investigate the issue.  In many cases, Support can adjust the score directly.  If you are not a McAfee customer, I would recommend emailing via the address above.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community