our public IP is tag as High Risk in email. do you know how we can lower the reputation?

[Former Member]

can you help us also, our public IP is tag as High Risk in email. do you know how we can lower the reputation?

[Former Member]

The same here. And all my emails to McAfee are unanswered. We have this problem since two weeks, since we have change our emails system and the IP Range.

[exbrit]

Moved to your own thread as the one you posted in was old. 

Moderator

[Former Member]

The last time i had to have a rating disputed for e-mail i mailed sites@mcafee.com . They suggested using the following:
McAfee, Inc - Threat Feedback

If there's no response you can always try calling in to support to get the case picked up, but usually these 2 channels respond pretty quickly.

[eplossl]

If you feel that the McAfee Global Threat Intelligence data is incorrect, and you are a McAfee customer, contact Support and have them investigate the issue.  In many cases, Support can adjust the score directly.  If you are not a McAfee customer, I would recommend emailing via the address above.