I want to add a whitelist in the URL Reputation, because all emails from one domain are catlaogued as "Blocked: Message Reputation"
I reviewed it and the URL http://www.perdreau.net is the problem, because MEG is finding this URL in the body of each email.
After review the options in URL Reputation I found a way to add in a whitelist, like a show you in my next screen.
But the problem is, after send a test, i have the same result.
I think my issue is: I am not adding this domain http://www.perdreau.net properly at the option "URLs that should always be allowed"
I am using the next 2 options:
Anyone has putting in whitelist here, and can explain me , How must to be added correctly?
Thanks in advance.
In this case, the issue isn't URL reputation, it's Message reputation. It may well be that the problem has to do with the URL mentioned, but it could also be that there's some fingerprint or source IP which is causing the problem, not the URL itself. I would recommend following the instructions in KB72091 to submit sample message reputation data to our GTI team for repair of the IP, URL, and Message Fingerprint reputations.