Showing results for 
Search instead for 
Did you mean: 

Update Spam engine is fail

Hi all,

I'm using McAfee Email Gateway with version 7.5.4. When i update, it notify "Finished updating component". Status of McAfee virus engine, McAfee anti-virus database ... are update finished but status of Spam engine is Fail,


Please help me to solve this problem.

Best Regards,


1 Reply

Re: Update Spam engine is fail


Can you check the steps described on Solution 2 of KB65570? Would be curious if this helps you narrowing down the cause of the update failure.

Hope this helps.

McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.