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Spam Score -5000

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I would like to know, is it possible to get a -5000 score without whitelisting?

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anuraj_s
McAfee Employee
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Message 2 of 6

Re: Spam Score -5000

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Hi,

 

No, MEG will log -5000 only for an entry in the whitelist.

 

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anuraj_s
McAfee Employee
McAfee Employee
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Message 2 of 6

Re: Spam Score -5000

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Hi,

 

No, MEG will log -5000 only for an entry in the whitelist.

 

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select "Accept as Solution" in my reply and give a Kudo.  Together is power .

Was my reply helpful? If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

 

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Re: Spam Score -5000

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We received a message with a -5000 spam score; while we can not find any entry in the whitelist (both recipient and sender) refer to this message;
So I would like if there is another place to configure the whitelist or if there is a method I can follow to go for matched entry directly.

anuraj_s
McAfee Employee
McAfee Employee
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Message 4 of 6

Re: Spam Score -5000

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Hi,

 

You can check-in email report and get information of the triggered email.

 

You can also verify user-submitted entry for white list.

-Anuraj 

 

Re: Spam Score -5000

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We don't use user-submitted lists, and I checked the email report but didn't get any valuable information so, do you recommend a specific report or specific column I should look for it?

anuraj_s
McAfee Employee
McAfee Employee
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Message 6 of 6

Re: Spam Score -5000

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Hi 

 

In the last column, You may able to see some more information of the detection. iF you are not able to figure out a detailed report, Please contact the support team.

 

-Anuraj

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