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Problem restoring a msg; Go button greyed out

Hi. Email gateway 7.6. I pick a message to restore but the "go" button is grayed out so it cannot be selected.

Any ideas? No change to my browser/s (chrome and firefox).

Thanks

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Re: Problem restoring a msg; Go button greyed out

If you are using MQM, the options to release etc are not available from MEG since the email no longer exists on the MEG.  You will need to do that from the MQM server.

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