Dear All :
our macfee email gateway can't login , the below screen is the error , who can help me to slove it , thanks a lot .
Version : Email Gateway (5000)
Hotfix : 7.6.1-3044.102, 7.6.2-3044.102, 7.6h938726-3044.102, 7.6h960405-3044.102, 7.6.2h968406-3044.102, 7.6h938410-3044.102, 7.6h935215-3044.102, 7.6h913633-3044.102
There are a few different things that could potentially cause this. It could be a problem with the specific account. If you are using a user account, try the default admin account and see if it also has a problem. It could also be a problem with the daemon that handles the logon requests. Rebooting the appliance may correct that. It may also be something deeper. If either of those suggestions don't work, I would recommend opening a service request with technical support so they can examine the logs and troubleshoot the issue.
Dear Ryan :
Thanks for you reply , we use different account to login in, but all failed ; so we restarted the device , still same error . the web ui and comand console couldn't login also , but email can delivery normal . is there another way to solve it , thanks .