I have MQM 7.0.1 with rollup 1 and some HF installed. After 10 minutes of inactivity I am forced to log on again. This is correct but after that I am not able to logon into the console again in admin UI and user UI.
I figured out that I must go to database settings and retype my database password then apply the settings and finally I am able to logon again.
But some some few settings come to factory default. Only few setting, must settings remais edited as I wish.
Someone knows how to fix it?
We haven't seen that behavior before. I would recommend opening a case with support so they can gather debug logs and get the issue analyzed.
I have a case already opened with support but the long wait for the resolution make me find a solution.
I have denied the write permission on the DBConfig.xml. I was suspecting that when the session has expired, something has writed at the file the default values. Doing this I am preventing this behavoir.
SR # <4-6604778563>. Last friday I got a remote session with Jake from Mcafee but I got the issue back after his remote session. So saturday morning I decided to find a solution by my own.