☰
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
lucascombr
Level 7
Report Inappropriate Content
Message 1 of 2
‎01-14-2020 01:12 PM

MEG Don't show all Conversation Log

Hi guys,

 

We have a problem with MEG.

It don't show "Conversation Log" for all e-mails.

Some emails the "Conversation Log" is Enable, but, others e-mails, it dosen't.

Do you know why this happens?

 

Thank You

Best Regards.

0 Kudos
Reply
1 Reply
YashT
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2
‎01-15-2020 10:47 PM

Re: MEG Don't show all Conversation Log

Hello @lucascombr ,

Cause :The admin user has not been explicitly granted rights to manage the queues where some of the messages were quarantined.  This causes a segmentation fault and MEG cannot properly display the conversation logs or the controls to manage these logs.

Solution:

This issue is resolved in MEG appliance 7.6.402, which is available when you log on to the ServicePortal at: https://support.mcafee.com/downloads.

Updates are cumulative; we recommends that you install the latest one.
Was my reply helpful?
If you find this post useful, Please give it a Kudos! l Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Yash T
0 Kudos
Reply
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community


Corporate Headquarters
6220 America Center Drive
San Jose, CA 95002 USA

Consumer Support   |   Enterprise Support   |   McAfee.com

Legal   |   Privacy   |   Copyright © 2020 McAfee, LLC