MEG Don't show all Conversation Log

[lucascombr]

Hi guys,

We have a problem with MEG.

It don't show "Conversation Log" for all e-mails.

Some emails the "Conversation Log" is Enable, but, others e-mails, it dosen't.

Do you know why this happens?

Thank You

Best Regards.

[YashT]

Hello @lucascombr ,

Cause :The admin user has not been explicitly granted rights to manage the queues where some of the messages were quarantined.  This causes a segmentation fault and MEG cannot properly display the conversation logs or the controls to manage these logs.

Solution:

This issue is resolved in MEG appliance 7.6.402, which is available when you log on to the ServicePortal at: https://support.mcafee.com/downloads.

Updates are cumulative; we recommends that you install the latest one.