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Level 7

Looping Email - Application=smtp, Event='Policy based action occurred'

I have a email message that is looping and causing my email gateway to slow down.

The following shows the following error message in the syslog/mail.log files every  every 10 seconds"securemail : Application=smtp, Event='Policy based action occurred', status='Action taken due to the policy configuration', From=<>, to=<>, source=(, msgid=1554_31a8_88da9c40_ab14_4759_aec0_0601565b99c3, scan-identity-name=__smtp_master"

Any Suggestion as to how to kill the loop?

The email gateway is only setup to do encryption and is not scanning out going mail for viruses and malware.



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