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hoc
Level 8

GTI Feedback Warning in MEG 7.5

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We dont plan to use the GTI Feedback and because its set to disabled in the email policies we get a Warning status on the Dashboard Services page. In the documentation they instruct how to remove it but I cant follow the instructed steps as describe in meg_750_ag_a_en-us.pdf

Page237

Task — Turn off the 'GTI feedback disabled' warning

By default, the appliance displays a warning message if you have not enabled GTI feedback because

McAfee considers it best practice to enable the feedback.

1 On the appliance Dashboard, select Edit from the System Health area.

2 Deselect the Show a warning if McAfee GTI feedback is not enabled.

3 Click OK.

There is no Edit

Any help on this would be approciated as there is no use to see a warning on something we dont use we may miss out on other warnings due to false-positives

Thx

Denis

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1 Solution

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hoc
Level 8

Re: GTI Feedback Warning in MEG 7.5

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Last week I needed to call Platinum support about another issue and I described this issue again and they actually provide a fix by going to the shell and changing the config file for the GFI - now everything is fine as it should be.

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5 Replies
apoling
Level 14

Re: GTI Feedback Warning in MEG 7.5

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Hello,

just a tip: did you log in as scmadmin?

A.

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jsonger
Level 9

Re: GTI Feedback Warning in MEG 7.5

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Hello Denis,

Please log a Service Request with Support and reference KB77907.

JSonger

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hoc
Level 8

Re: GTI Feedback Warning in MEG 7.5

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I did open a call with McAfee Platinum... now waiting for their response to the issue. Thx

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Re: GTI Feedback Warning in MEG 7.5

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Hi, Denis,

As far as I can see from within the MEG 7.5 user interface, there is no way to disable the GTI Feedback warning, other than by enabling Global Threat Intelligence feedback.

I will work to amend the user documentation to reflect this.

Many thanks.

Andrew

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hoc
Level 8

Re: GTI Feedback Warning in MEG 7.5

Jump to solution

Last week I needed to call Platinum support about another issue and I described this issue again and they actually provide a fix by going to the shell and changing the config file for the GFI - now everything is fine as it should be.

0 Kudos