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File filtering rule alert not working

File filtering rule enabled inbound smtp and tested ok, but alert is not sent. The option "if a file filtering action results in a an alert" - Use the default alert  is checked.

What is the problem?

Thanks for all responses,

1 Reply
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Re: File filtering rule alert not working

we would need more detail like a conversation log and a config to check it out.  i would recommend opening a case with support if you have not already.

--jake

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