cancel
Showing results for 
Search instead for 
Did you mean: 

Cant Scan Device - An Error Has Occurred Unexpected Problem

On some computers, the On-Demand scan might not run because of missing or corrupt Windows components. When this occurs, you see the following error message:

An Error Has Occurred: Unexpected problem occurred during your Scan

Attachments
Version history
Revision #:
1 of 1
Last update:
‎09-07-2017 10:20 AM
Updated by:
 

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community