Today in the afternoon I was a victim of slowness of my computer due to a problem, I continue with the problem until now, because there is a high CPU consumption, I see that a Mcafee service is running but I think it is exaggerating consuming so much CPU. ( image 1)
When I closed mail and Chrome, I got this. ( image 2)
how do I solve it?
Hi @angie102030,
Sorry for the inconvenience caused. To find out more about the issue. Please follow the below steps and update us with the outcome.
You can use the below link to remove McAfee
After removing McAfee, restart your computer - Run the preinstall tool and then reinstall the McAfee software.
You can use the below link to use the preinstall tool
Also if you could, please provide us with a screenshot of your computer specifications - (available RAM, processor it is running).
Actually user has a corporate version ie DLP endpoint Needs corporate assistance
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