I had such problem. On client personal computers process fcagte.exe very strongly loads CPU (50-100 %). It occurs, when the file *.doc the program winword.exe opens. High loading CPU remains still some time (~50 seconds). Other files open normally.
The version of the agent 220.127.116.114, version DLP 18.104.22.1682, PC configuration: Dual Core CPU 2.5 GHz, RAM 1 Gb, WinXPx86.
It is very grateful for answers for the problem decision.