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desinstalacion de producto

Buenas tardes, tengo una consulta de un cliente que al realizar una actualizacion de windows, se solicita desinstalar el producto dlp ya que no es compatible con esa version, el cliente acepta el cuadro de notificacion  y logra desinstalarlo. ¿cual puede ser el motivo por el que el  cliente puede desinstalarlo desde su escritorio, estando el producto  protegido contra desinstalacion ??

desde ya muchas gracias !!!!

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McAfee Employee
McAfee Employee
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Re: desinstalacion de producto

Hi @leo1234 ,

Thank you for writing in here.

What is the previous windows version?

What is the current windows version?

What is the DLP version before uninstall?


Thank  you.

Jithendran S
McAfee Employee
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