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Reliable Contributor
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Message 1 of 2

Why does DLP Monitor & Prevent state "No License Available"

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We purchased the Complete Data Protection license. We have a license for DLP Endpoint and it shows under DLP Settings. I thought that you also get DLP Prevent and Monitor, so why when you go under DLP Web Protection rule that it states that DLP: Monitor/Prevent state "no license available".

We are using the latest DLP 11.5 with ePO 5.120 Update 7. Just want to make sure that this is normal as we are getting close to implementing DLP.

I have attached a screen capture. 

 

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McAfee Employee
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Re: Why does DLP Monitor & Prevent state "No License Available"

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Hi @twenden ,

Thank you for writing in here.

We advise you to contact the McAfee Sales regarding the license related information.

DLP Prevent and DLP Monitor licenses are to be purchased separately, however if you can find the products under McAfee Product Downloads for DLP Prevent and DLP Monitor then means you have purchased the licenses for DLP Prevent and DLP Monitor already 🙂 

All you need to do is that you would need to enter the licenses for DLP Prevent and DLP Monitor in the DLP Settings page so that in the Incidents you dont see no license available message.

 

settingsdlp.PNG

Kindly ignore the highlights am using the cached photos from my another post. So the license section needs to have the license keys added for DLP Prevent and DLP Monitor too.

 

Thank you

Regards,
Jithendran S
McAfee Employee

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McAfee Employee
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Message 2 of 2

Re: Why does DLP Monitor & Prevent state "No License Available"

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Hi @twenden ,

Thank you for writing in here.

We advise you to contact the McAfee Sales regarding the license related information.

DLP Prevent and DLP Monitor licenses are to be purchased separately, however if you can find the products under McAfee Product Downloads for DLP Prevent and DLP Monitor then means you have purchased the licenses for DLP Prevent and DLP Monitor already 🙂 

All you need to do is that you would need to enter the licenses for DLP Prevent and DLP Monitor in the DLP Settings page so that in the Incidents you dont see no license available message.

 

settingsdlp.PNG

Kindly ignore the highlights am using the cached photos from my another post. So the license section needs to have the license keys added for DLP Prevent and DLP Monitor too.

 

Thank you

Regards,
Jithendran S
McAfee Employee

View solution in original post

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