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Unable to select the tagging and discovery rules options...

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hi everyone,

it seems  weird but, is it just me or has someone else ever faced the same problem before? The tagging and classification options under *RULES* category and similarly some options under *DEFINITIONS* category are inactive and i am unable to select them.... I'm using Epo4 with HOST DLP 3.0...

can someone help me out please?

i'm also attaching a screenshot for your reference...

thank you.

bilal

1 Solution

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Re: Unable to select the tagging and discovery rules options...

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No, you must in DLP properties. See attachment files and check your license again

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Re: Unable to select the tagging and discovery rules options...

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I think your license is for Device Control only, not for full DLP?

You might want to confirm this with your account manager.

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Re: Unable to select the tagging and discovery rules options...

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hey thanks a lot for the prompt reply.....ill have a look at the license..

thanks again

bilal

Message was edited by: bilal.khan on 1/26/10 12:11:27 AM CST
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Re: Unable to select the tagging and discovery rules options...

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I just checked up with the license, and its indeed a license for the complete *HOST DLP 3.0* and not just the device control...perhaps something else might be wrong?

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Re: Unable to select the tagging and discovery rules options...

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Can you post your status license?

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Re: Unable to select the tagging and discovery rules options...

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here are a few screenshots....

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Re: Unable to select the tagging and discovery rules options...

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No, you must in DLP properties. See attachment files and check your license again

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Re: Unable to select the tagging and discovery rules options...

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hey thanks a bunch man...! the screenshot helped! i just had to update my license with the license provided within the dlp software bundle!  i can now have access to all the options!

thanks again for the helpful replies both of you!

regards

bilal

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