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Linuxxo
Level 11
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Unable to purge old incidents

Hello,

I have a task to delete incidents older than 90 days, but once the task in completed, I get the status below and no evidence files are moved to the PendingDelete folder:

Task Completed. Total files scanned: 0. Total files marked for delete: 0. Failures: 0

I have tried different options to specify the time when the incidents occurred, even specified the incident type, but still no joy. I can confirm that the task used to work in past as the PendingDelete folder used to show evidence files.

ePO version 5.9.1

DLP extension 11.6.0.27

DLP Endpoints are still on 11.5.0.602

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