Unable to block Seagate USB device >2T?
We checked GUID of Seagate USB Device is same as Fixed Disk Drivers in EPO
Can you provide screenshot of device manager with the device connected ?
Additionally, try switching the filter(Lower\Upper) on the Policy applied to the machine.
Try this only on a single machine, do not attempt any changes on the main policy.
I tested with 2 different versions of DLP Endpoint（11.400 and 11.500). Blocked U Disk but couldn't block USB mobile hard disk.
Could you test it in your environment?
Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center
