I have performed several tests regarding this, and the result is always the same. Since I couldn't find any official statement I am not sure whether this is expected behavior, or an issue.
When a user has the built-in Administrator permission set assigned, it is no longer visible in the list of possible users you can assign as a stakeholder on a case. Changing the permission set to a permission set where the DLP Case Management permission is enabled, immediately lists the user in the list of available users. I tested this with several users, and permission sets, and the result is always the same.
My question is, can you assign (by design) another ePO admin account as e stakeholder for a DLP case? And if not, is there a reason or a document explaining this?
Thank you in advance!
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Yes you are able to add the ePO admin as stakeholder. While the ePO admin is logged in to the console, select the Incident, click Actions, click Stakeholders You have two options: - Add me as stakeholder - Add stakeholder
From DLP Case Management you have two options: - The stakeholder is an ePO user - The stakeholder does not have access to ePO
The users are defined in the User Management, and you can configure who will be an ePO administrator.
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Kind Regards, Sheila Bloise Technical Support Engineer Customer Success Group
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