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suhayl
Level 7

Tagging in Host DLP 9.0 fails with error Setting tags failed

Hi !

I'm having a hard time with McAfee DLP 9.0 in Win 2K3 environment and Win XP client with ePO 4.5. I'd created a location based tagging rule to tag all files which are in "X" share with the manual tagging option enabled under Security tab. Apparently none of the files pick up the Tag, when I check for tags with the manual tagging option I get error - "Setting Tags failed". I extensively searched through the KB, product guide and community forums but nothing to avail.

Any suggestions/ideas much appreciated.

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5 Replies
suhayl
Level 7

Re: Tagging in Host DLP 9.0 fails with error Setting tags failed

Guys....any ideas?

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d-rizz
Level 7

Re: Tagging in Host DLP 9.0 fails with error Setting tags failed

Do you have "File Tracking" enabled in the DLP Agent Configuration page?

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suhayl
Level 7

Re: Tagging in Host DLP 9.0 fails with error Setting tags failed

yes, it is enabled

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suhayl
Level 7

Re: Tagging in Host DLP 9.0 fails with error Setting tags failed

Finally got it fixed, the problem was with the file type editor in the application def'n.

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sc_law
Level 7

Re: Tagging in Host DLP 9.0 fails with error Setting tags failed

Hi Suhayl,

Good day! I also facing the same issue that you face, can you share more with me on how you fix this problem, what actually you fix in the file type editor in the application definition. Appreciate your help.

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