cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Some McAfee security features are going away soon!

Dear McAfee Customers,

We are writing to you because you’ve registered McAfee Mobile Security, an award-winning security solution for your Android smartphone and tablet.

Google has announced new policies for Android Apps that will affect some of McAfee’s features.

We want to let you know that some security features will no longer be available after February 21, 2019. Due to Google’s recent policies, McAfee has been asked to remove the following features within McAfee Mobile Security as of version 5.2 - which will be released in a few days.

Scan Messages - scans for malicious code from your text and multimedia messages. Track SIM Card - warns you if someone inserts a new SIM card into your lost or stolen device Buddy List - texts your trusted contact(s) if your device is stolen or if you forget your PIN Backup/Wipe/Restore Contacts, Call Logs, & Text Messages - gives you peace of mind in case your device is lost, stolen, or damaged. Call Blocker - filters calls from certain numbers Text Commands - you can no longer send SMS commands to your lost phone We hope to bring these features back to you in the future as we continue conversations with Google.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community