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jenniboo
Level 7
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Message 1 of 3

Policies Not Enforcing on Endpoints Post Host DLP 9.2 Upgrade

I have upgraded more than 300 machines fro 9.1 to 9.2. The policies were converted but are not taking effect on any of the endpoints. Any Ideas?

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feblex
Level 7
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Re: Policies Not Enforcing on Endpoints Post Host DLP 9.2 Upgrade

On ePO, when you click on a workstation, then click on more, on the DLP part, does it say that the policy is enforced on the agent status section?

Like this:

Agent is running in device control and full content protection mode

I did almost the same around that time, so far we have printing rules issues. But my policies were converted and applied succesfully.

Tristan
Level 15
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Re: Policies Not Enforcing on Endpoints Post Host DLP 9.2 Upgrade

I had a similar issue with my 9.1 to 9.2 upgrade. The few machines that i hadn't got around to upgrading were not reporting/ enforcing policies correctly.

Under the Agent policy i set it to report full product properties on agent to server communications.

policy.jpg

After a few days (laptop users that were in and out the office) all the machines started reporting correctly.

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