Showing results for 
Search instead for 
Did you mean: 

Office Issue after DLP Endpoint Installation

It shows below message once DLP Endpoint is installed in few systems. Once DLP Endpoint is removed the issue is solved.Capture.jpg 

4 Replies
Fademidun Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 5

Re: Office Issue after DLP Endpoint Installation

To be sure this is caused by DLP first point of troubleshooting, disable dlp on client machine and try loading the doc again. Does this only affect Word or other office suite apps, how many people is this affecting running office apps?

Go to Ms Word/Option/Add-ins/McAfee DLP Office Addin to see if it's enabled or not

Re: Office Issue after DLP Endpoint Installation

If we disable the plugin or remove DLP Agent this issue is not seen. Currently this is seen on Word  only.

DLP_RS McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 5

Re: Office Issue after DLP Endpoint Installation

May I know on how many machines you are seeing this issue. It would be a good idea to repair MS word.

Re: Office Issue after DLP Endpoint Installation

It's around 20-40 out of 500 Nodes.


You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community