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Office Issue after DLP Endpoint Installation

It shows below message once DLP Endpoint is installed in few systems. Once DLP Endpoint is removed the issue is solved.Capture.jpg 

4 Replies
Fademidun Reliable Contributor
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Message 2 of 5

Re: Office Issue after DLP Endpoint Installation

To be sure this is caused by DLP first point of troubleshooting, disable dlp on client machine and try loading the doc again. Does this only affect Word or other office suite apps, how many people is this affecting running office apps?

Go to Ms Word/Option/Add-ins/McAfee DLP Office Addin to see if it's enabled or not

Re: Office Issue after DLP Endpoint Installation

If we disable the plugin or remove DLP Agent this issue is not seen. Currently this is seen on Word  only.

DLP_RS McAfee Employee
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Message 4 of 5

Re: Office Issue after DLP Endpoint Installation

May I know on how many machines you are seeing this issue. It would be a good idea to repair MS word. https://answers.microsoft.com/en-us/msoffice/forum/all/this-error-usually-occurs-because-of-macro/b2...

Re: Office Issue after DLP Endpoint Installation

It's around 20-40 out of 500 Nodes.

 

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