I am running ePO5.3 with DLP9.3
Unfortunately I cannot access the evidence file, there is no link available (whatever protection rule...)
Evidence Folder has correct permissions and the path to \\server\evidence$ is set correctly.
ePO was already able to created encrypted files into the share.
How am I able to view the evidence file?
Solved! Go to Solution.
Thanks for your answer. I cannot check KB83365 . Unfortunately I do not have access to the service Portal.
What do you mean "add the ePO hostname"? You mean to the evidence share folder permission?
However, I doubt it is a permission issue since generated encrypted files do exist in the evidence share folder.
The whitelist and evidence shares are on the same server than the ePolicy Orchestrator.
Anyway, I followed the instructions without success