I am facing issue regarding the fingerprinting in Mcafee Network DLP. I put some predefined templates (like .docx, .xls, .pdf etc) in a directory and scanning those for fingerprinting. Whenever I am sending mail(s) attaching the same template it is generating incident but when I add some content on those templates and sending it via mail with attachment it is not generating incident. Should it work in my scenario or not? Please help me to do this. I am using Mcafee NDLP v9.3.x.
There is different levels of signature generation. What you are describing is low granularity. Low granularity only provides 1 signature for the document meaning any change will alter the signature. Try removing the registered documents and re-registering them with medium granularity.
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