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chooyq
Level 7
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Message 1 of 9

McAfee whitelist epolicy 5.3.1

Hi all, I have a customer operating on McAfee epolicy 5.3.1. Previously I have no issues when it comes to whitelisting of external storage media. However, recently I have encounter a issue. After I whitelisted a device, I am still not able to use the device. Am I missing out something?

8 Replies
Reliable Contributor catdaddy
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Message 2 of 9

Re: McAfee whitelist epolicy 5.3.1

Discussion successfully moved from ePolicy Orchestrator (ePO) to Data Loss Prevention (DLP)

For better exposure and better assistance.

Cliff
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Reliable Contributor frank_enser
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Message 3 of 9

Re: McAfee whitelist epolicy 5.3.1

Hi,

which point product? I assume Device Control/Data Loss Prevention Host?

Regards,

Frank

Reliable Contributor catdaddy
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Re: McAfee whitelist epolicy 5.3.1

Should this be moved to that area?

Cliff
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Reliable Contributor frank_enser
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Message 5 of 9

Re: McAfee whitelist epolicy 5.3.1

Wait for confirmation from chooyq, what pp is used.

Reliable Contributor catdaddy
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Message 6 of 9

Re: McAfee whitelist epolicy 5.3.1

Thank you Frank.

Cliff
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chooyq
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Message 7 of 9

Re: McAfee whitelist epolicy 5.3.1

Hi Frank, what do you mean by pp?

tonyw
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Message 8 of 9

Re: McAfee whitelist epolicy 5.3.1

pp = point product.  In this case it was assumed to be DLPe.

McAfee Employee moekhass
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Message 9 of 9

Re: McAfee whitelist epolicy 5.3.1

​, it sounds like you need to review your policy. you need to open the DLP console on workstation OR look at ePO events when you connect the device. Review the details of that event, what is the unique attribute you can find about that particular device? is the serial number visible? If so, I would add exceptions for that serial number in your policy. Here's a screenshot from DLPe 10. So I have a general umbrella policy where I block usb devices using "USB Block" rule. But I also have some exceptions. The block rule basically states that block everything that are NOT on "USB Allowed" list. Hope that makes sense.

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