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ppa
Level 7

McAfee DLP WCF service failed to start when installing

I'm trying to install the WCF McAfee Service but a message appears when it tries to start the services. It says to "verify sufficient privileges to start system services".

The user account I'm using is a domain and local administrator, it has privilegies to perform this kind of operations.

This problem is similiar to the one described in this discussion:

https://community.mcafee.com/message/207008

But I couldn't solve it installing the 3.5 Framework, It happens even with this one.

Can anybody help me?

Thank you.

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12 Replies
coupons-101
Level 7

Re: McAfee DLP WCF service failed to start when installing

Have you tried turning off UAC?

Message was edited by: coupons-101 on 3/27/13 5:03:12 PM CDT
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ppa
Level 7

Re: McAfee DLP WCF service failed to start when installing

Yes, is the first thing I tried. Any other suggestions?

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alexn
Level 14

Re: McAfee DLP WCF service failed to start when installing

PPA,

You will need to reinstall WCF. Once you start the installer again, the part where you provide DB details, select SQL authentication and provide an account with sysadmin privileges or use the buitin "sa" DB account.If you are not familiar with SQL, suggest getting help from a DBA.Also Disablw windows firewall or add exception for wcf, first try disabling Windows firewall.

Regds,

Alexn

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ppa
Level 7

Re: McAfee DLP WCF service failed to start when installing

Alexn,

I tried to install it by using a SQL user as you suggested but I still have the same problem, the services cannot be started. The Firewall was disabled during the installation, so this shouldn't be the problem.

In the event viewer, I can see this error message when the services try tu start:

Service cannot bestarted. System.PlatformNotSupportedException: Operation is not supported onthis platform.
   at System.Net.HttpListener..ctor()
   atSystem.ServiceModel.Channels.SharedHttpTransportManager.OnOpen()
   at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListenerchannelListener)
   atSystem.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportManagersCallbackselectTransportManagerCallback)
   at System.ServiceModel.Channels.HttpChannelListener.OnOpen(TimeSpantimeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpantimeout)
   atSystem.ServiceModel.Channels.DatagramChannelDemuxer`2.OnOuterListenerOpen(ChannelDemuxerFilterfilter, IChannelListener listener, TimeSpan timeout)
   at System.ServiceModel.Channels.SingletonChannelListener`3.OnOpen(TimeSpantimeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpantimeout)
   atSystem.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channe...

The machine where I'm trying to install it is a Windows 2008 R2 Server where de ePO is running, so this shouldn't be the problem either.

Thank you for your help.

El mensaje fue editado por: ppa on 2/04/13 4:20:33 CDT
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alexn
Level 14

Re: McAfee DLP WCF service failed to start when installing

Do you have Virus Scan Enterprise on this machine if Yes, then follow this documents.

https://kb.mcafee.com/corporate/index?page=content&id=KB72898&actp=search&viewlocale=en_US&searchid=...

Alexn

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ppa
Level 7

Re: McAfee DLP WCF service failed to start when installing

Already tried, but the VirusScan wasn't blocking anything.

Any other suggestion please?

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alexn
Level 14

Re: McAfee DLP WCF service failed to start when installing

Post event viewer log.

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ppa
Level 7

Re: McAfee DLP WCF service failed to start when installing

Service cannot bestarted. System.PlatformNotSupportedException: Operation is not supported onthis platform.
   at System.Net.HttpListener..ctor()
   atSystem.ServiceModel.Channels.SharedHttpTransportManager.OnOpen()
   at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListenerchan nelListener)
   atSystem.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportMa nagersCallbackselectTransportManagerCallback)
   at System.ServiceModel.Channels.HttpChannelListener.OnOpen(TimeSpantimeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpantimeout)
   atSystem.ServiceModel.Channels.DatagramChannelDemuxer`2.OnOuterListenerOpen(Cha nnelDemuxerFilterfilter, IChannelListener listener, TimeSpan timeout)
   at System.ServiceModel.Channels.SingletonChannelListener`3.OnOpen(TimeSpantimeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpantimeout)
   atSystem.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channe...

I only get this error message which I posted in the previous articles

Thank you.

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alexn
Level 14

Re: McAfee DLP WCF service failed to start when installing

Service cannot bestarted. System.PlatformNotSupportedException: Operation is not supported onthis platform.

   at System.Net.HttpListener..ctor()

Could you see  system specification so I could verify whether is it supported OS or not. According to this log WCF is not supported on this OS.Well I will see supported plateforms list and we can exclude this error message .

Regds.

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