How can I manually uninstall HDLP 9.0.
We are having a problem where fcagte.exe and fcag.exe do not start. I think the installation is corrupted. When I uninstall it from the ePO it says "error in uninstalling DATALOSS2000" and the uninstallation fails.When I tried to rip off the registry I can not delete it also. The error is "Cannot delete DLP: Error while deleting DLP". Even I manually execute fcag.exe and fcagte.exe they do not start up. Since the system tray icon does not show up I can not request for bypass uninstallation password.
Is there a way to uninstall it manually?
Your assistance is highly appreciated.
Did you try after restarting the computer?
I do not think you can uninstall HDLP manually.
Did you try to un-install HDLP using ePO / re-install using ePO?
Yeah, I tried rebooting it multiple times. I can not deploy it using ePO since it already has DLP 9.0. As I mentioned, I tried to uninstall it from ePO but I got the " Error occurred while uninstalling DLP2000"
I even tried mapping the Software from ePo server and force installing the installer. It didn't help either. fcag.exe and fcagte.exe don't start up.
I opened ticket to support. And let see if they will come up into something.
I will suggest another option..!! Take the DLP exe or msi file and try to run it manually on the system. Look for what error it's throwing..!!
Yes, I done that. There is no error. Installation is successful and it asked for a reboot to complete the instalaltion. Unfortunately after bootup, fcag.exe and fcagte.exe do not still start up which lead me to the original problem. I did multiple reboots. I tried to run the executable to see if that will work but it does not.
No, there is none. I checked windows event logs and of course AP of VSE. I already created an SR. Support did a remote troubleshooting but they didn't come up with a possible reason. As usual process, MER analysis is requested. I'll update you for any progress.